The museum is part of the UNICEF Safe Point network. A child or young person experiencing distress can turn to the museum as a place where they may find protection, support or guidance.
As a Safe Point, the museum provides a space where:
– children and young people are received with respect and without judgement,
– they are offered a sense of safety and understanding,
– they can be directed to appropriate support services when necessary.
A Safe Point is not intended solely for moments of distress; it may also be a place for a brief conversation or simply for sharing a positive moment.
Staff members who serve as Safe Point volunteers have received dedicated training. Their role is to listen, offer initial support and, where appropriate, help connect the child or young person with relevant services.